A lovely thank you message from a patient :-)

Stuart ready for his ear wax removal!

We wanted to thank you very much for seeing us to remove ear wax at short notice yesterday.  The wax removal service you provided my husband was excellent.  His ears were very full of wax and once removed, the difference in his hearing level was immediate.  We actually chatted in the car on the way home, which we couldn’t do before we arrived.  I know that treating him can be a challenge due to health issues, but as usual, you were very good at putting him at ease and of course laughing at his silly jokes.

I wish you all the luck with this new hearing centre.  Actually I know it will be a success, because you work hard and you want to do the best for your patients.  You are such a friendly and caring person who conducts herself in the upmost professional manner.  You have never failed in providing me with the best care and attention when it comes to sorting my complex hearing problems.  I have no hesitation in recommending you to anyone I know having problems with their hearing.

Congratulations on this new venture.

Carla & Stuart Featherstone